Shipping Policy

1. Processing Times

All orders are processed within 2 - 4 business days.

Orders placed on weekends or public holidays will be processed the next business day.

If there are any delays due to stock levels or printing, we will notify you via email.

2. Shipping Locations

We currently ship to:

Australia (all states and territories)
New Zealand
United States
United Kingdom
Europe
Asia - Pacific Regions

If your country is not listed at checkout, please contact us via our Contact Page and we will do our best to arrange a custom shipping option.

3. Shipping Rates

Shipping fees are calculated at checkout based on your:

Delivery location
Shipping method
Order quantity

You will see the exact shipping cost before completing your purchase.

4. Estimated Delivery Times

Australia

Standard Shipping: 3 - 8 business days

New Zealand

Standard Shipping: 7 - 14 business days

United States / Canada

Standard Shipping: 10 - 20 business days

United Kingdom / Europe

Standard Shipping: 10 - 22 business days

Asia - Pacific

Standard Shipping: 10 - 18 business days

Please note these are carrier estimates and may vary due to customs, international delays, or peak season congestion.

5. Customs, Duties & Import Taxes

Please ensure your shipping details are entered correctly. We are not responsible for orders shipped to an incorrect address provided by the customer.

If you need to update your address, contact us within 24 hours of placing your order.

6. Lost, Delayed or Damaged Packages

We will always help where we can. If your package:

Arrives damaged:

Please contact us within 7 days with photos and we will arrange a replacement.

Is delayed:

Check your tracking link first, then contact us if the item appears lost in transit.

Is lost:

If marked as lost by the carrier, we will offer a replacement or refund.

7. Wrong Address Disclaimer

Please ensure your shipping details are entered correctly. We are not responsible for orders shipped to an incorrect address provided by the customer.

If you need to update your address, contact us within 24 hours of placing your order.

8. Returns Due to Missed Delivery

If a package is returned to us because it was unclaimed, or the address was incorrect, the customer may be responsible for:

Re-delivery costs
Additional handling fees

We will contact you to arrange re-shipment.

9. Contact Us

If you have any questions about shipping, please reach out via our Contact Page. We're here to help ensure your book arrives safely.